Francine Wooley monogramFrancine Wooley

Marist University · Team Project · 2025

Wooly's Dining Option

UX & Menu Designer · team of six

Design Objective

Wooly's is a concept frozen-dessert shop for the Marist campus, designed as a collaborative team project. The case study runs from research to high fidelity: student and faculty personas, an identity exploration that trades an early yeti for a mischievous blue mammoth, flowcharts and low-fidelity wireframes, and a finished desktop website and mobile ordering app — then carries the same blue-led identity into menus, illustrated desserts, and a storefront counter concept.

Figma, Illustrator

Projects

  • People & Context
  • Finding the Character
  • From Flow to Interface
  • The Desktop Experience
  • The Mobile Ordering Experience
  • Beyond the Screen
  • The Menu Design
  • Bringing It Together
Wooly's Dining Option cover

People & Context

The research framing: two supplied personas — a full-time student on foot with a $10–20 meal budget, and a commuting faculty member who enjoys sharing a treat — each paired with the design question they raise. The case study follows three practical considerations: make the range easy to scan, give customization a clear place, and keep pickup information close to the order.

Open the Figma file
Personas — a treat that fits into campus life
Personas — a treat that fits into campus life

Finding the Character

The identity exploration: an early yeti direction tested the cold-dessert idea on a campus-poster concept, before the later mammoth identity gave Wooly's a softer, more playful face — bright blue, rounded shapes, and a small pink scoop, with the mammoth's lifted trunk turning an ice-cream cone into the defining brand gesture.

From icy creature to friendly mammoth — identity exploration and palette
From icy creature to friendly mammoth — identity exploration and palette

From Flow to Interface

Flowcharts and low-fidelity layouts give the digital experience its structure before the visual language is applied: a five-step ordering path from Discover to Place order, a desktop low-fidelity splash page whose browsing structure carries into the final site, and a mobile home wireframe establishing signature items, promotions, and persistent navigation.

Ordering path, desktop low-fidelity splash page, and mobile home wireframe
Ordering path, desktop low-fidelity splash page, and mobile home wireframe

The Desktop Experience

The high-fidelity website pairs an expressive melting masthead with a straightforward product grid: dessert imagery does the inviting, while names, descriptions, and order actions give each item a consistent place. The menu groups American and Asian dessert options, and the product detail page separates customization from quantity and adding to the order.

Desktop menu grid and product detail — original high-fidelity screens
Desktop menu grid and product detail — original high-fidelity screens

The Mobile Ordering Experience

The mobile app carries over the blue masthead and dessert-led imagery, then shifts to stacked content and persistent navigation. The sequence moves from discovery — signature items and promotions leading the home experience — through item customization with size, sauce, and topping choices, to a cart that brings items, payment, pickup location, and total together.

Mobile app — discover, customize, and review & order screens
Mobile app — discover, customize, and review & order screens

Beyond the Screen

Menus, illustrated desserts, and the storefront extend the same idea into physical space: an inside-menu wireframe, soft-swirl dessert illustrations with tactile color, and the Wooly's counter concept — blue menu boards, clear order and pickup signs, and the mammoth on signage, the counter, gift cards, and marketing material.

Menu development, dessert illustrations, and the storefront counter concept
Menu development, dessert illustrations, and the storefront counter concept

The Menu Design

The printed menu brings the identity onto the counter: paw prints and illustrated soft serve, mochi, and a cone carry the mammoth's bright-blue world across Specialty items, a toppings list, size and flavor pricing, and the shaved-ice desserts — closing with the shop's address and socials in a rounded card, so the whole page reads as one friendly piece.

Full menu design — specialties, toppings, soft serve and yogurt, mochi, and desserts
Full menu design — specialties, toppings, soft serve and yogurt, mochi, and desserts

Bringing It Together

One Wooly's across many touchpoints: the identity, website, mobile app, illustrations, menus, and storefront describe a single frozen-dessert experience. Made as a team of six — with responsibilities spanning website low fidelity, flowcharts, app low fidelity, menu-item drawings, menu design, and the storefront.

Case study close — many touchpoints, one Wooly's, and the team behind it
Case study close — many touchpoints, one Wooly's, and the team behind it